The Metro Richmond Zoo's mission is to promote animal conservation and inspire guests by providing up-close, educational encounters with the wild. The zoo is situated on 150 acres of land and is home to over 2,000 animals representing 190 species from around the world. The zoo is accredited by the Zoological Association of America and is well-known for its conservation programs for cheetahs, African penguins, and Diana monkeys
Zoo crew team members provide the front-line service of the park. Team members are responsible for creating memorable experiences for our guests by providing exceptional service. Opportunities to learn and provide leadership and training to fellow team members can be achieved. This is a guest services position and not an animal care position.
The majority of time will be spent focusing on providing and enhancing the guest experience by opening, operating, and closing the public facilities of the park. Cleaning restrooms and picking up trash are important tasks to keep our facilities presentable and ready for guests.
The areas team members work in are organized into 6 divisions:
1. Guest Services
2. Gift Shop
3. Food Services
4. Treetop Zoofari
5. Ride Operation
6. Projects/Maintenance
Some time will be spent helping the zoo with other needs.
Zoo crew team members must have the ability to:
Zoo crew team members must:
Team members may not arrive on duty under the influence of alcohol or drugs. Since this position is a safety-sensitive position, team members may be subject to random alcohol and drug testing.
This job description in no way states or implies that these are the only duties performed by the team member. All team members are required to follow any other instructions and to perform any other duties requested by their supervisors.
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