Job Description

Who We Are:

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20

The Lead LVN works under the supervision of the LVN Manager to coordinate and maintain a smooth operation within the clinic back office. Interfaces with staff and clinicians to assure clinical efficiency and maximum productivity. Directs clinic back office personnel, monitoring productivity while emphasizing completeness and concern for the patient.

Schedule : 5 days per week, 8 hours per day, Monday - Friday 7:30am - 4:00pm | Location : Brier Clinic, San Bernardino, CA

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Directs back office team on a day-to-day basis ensuring job tasks are performed in a productive and high quality manner.
• Develops back office personnel work schedule, ensuring adequate coverage
• Ensures team participation in quality control functions according to Policy and Procedure (expired meds, sterilization criteria and logs) by creating and submitting weekly reports.
• Orders supplies and maintains storage room to ensure rooms are fully stocked.
• Monitors job performances and provides input for performance reviews. Maintains cohesive team environment
• Assists in developing and ensuring implementation of new hire training protocol; participates training of personnel.
• Instructs and or schedules patients regarding test procedures ordered by physician, notifies patient/parent of test results after physician review
• Uses LVN Scope of Practice skills and knowledge to anticipate potential problems using preventive care approach. Formulates alternative solutions using effective problem-solving techniques.
• Ability to collaborate, support and function in a teaching organization that builds, coaches and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents and interns, while continuously building a trusting, safe, patient centered workplace.
• Meets with MA/LVN staff on a regular basis to assure optimal productivity, support, resolve problems and maintain line of communication.
• Actively participates in development of new methods to improve clinical operations.
• Ensures proper operations, calibration, and maintenance of equipment in all clinical areas.
• Ensure quality control functions, according to policy and procedure (expired medication, instruments processing). Implement/maintain universal precautions.
• Process paperwork i.e. forms and labs as necessary, while maintaining patient confidentiality.
• Maintains patient flow for optimal function of clinic
• Must be able to adhere to the Attendance policy and procedure
• Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status; Passion for service.
• Other duties as outlined in the official job description.

QUALIFICATIONS:

• Education: High School Diploma or equivalent required.
• Licensure/Certification: Current, active and unrestricted LVN License required; current Basic Life Support (BLS) certification required (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
• Experience: Minimum of three (3) years' experience as an LVN is required. Experience in an FQHC outpatient setting is highly preferred.
• Essential Technical/Motor Skills: Must have proficient computer skills including data entry. Must be able to use a variety of office equipment including fax machine, scanner, printer and copier, answering telephones, good digital dexterity, and hand-eye coordination to utilize assessment tools.
• Interpersonal Skills: Professional and strong communication skills in difficult situations. Ability to descalate concerns. Telephone etiquette required. Effective communication. Team oriented. Ability to translate medical information is preferred.
• Essential Mental Abilities: Prioritize variety of assignments, follow moderate/complex instructions, proofread documents for content/context accuracy, recognize and appropriately report safety problems or other problem situations.

EEO : SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full Benefits Package!

Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavemen t | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!

Learn More About the Work We Do:

SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.

SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

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