Job Description

The Foundations Giving Officer Individual Donors is responsible for building and maintaining relationships with individual donors on behalf of the Covenant HealthCare Foundation while being part of a team focused on making a positive impact. Duties include cultivating, managing and stewarding current individual donors and recruiting new individual donors.
This position is integral to the Foundation mission and will work within and contribute to a collaborative and upbeat team environment. Additional responsibilities include donor record maintenance, participating in networking events, planning special events/campaigns, and programmatic and customer service support to further the mission.
Consistent with Covenant expectations, the Foundations Giving Officer will provide excellent customer service, conduct themselves in accordance with the standards contained in the Vision, Mission and Values of Covenant HealthCare, and always demonstrate a commitment to Extraordinary Care for Every Generation.

- Cultivate, manage and steward current individual donors and recruit new individual donors.
- Create personalized plans to assist donors in fulfilling their philanthropic objectives.
- Identify new opportunities, steward existing relationships, and ensure donors' individual goals are met.
- Set and achieve targets, goals and objectives.
- Create and execute giving campaigns and programs to meet the needs of the medical center.
- Work with department leadership to ensure proper donor recognition.
- Build effective working relationships with colleagues within Covenant HealthCare.
- Be an ambassador of Covenant HealthCare. Become familiar with the services offered and the needs that exist.
- Develop contacts and identify potential donors.
- Solicit corporate support for special events as directed.
- Attend special events and donor recognition activities.
- Establish contacts in the community with colleagues in related professions.
- Develop professional working relationships with donors and volunteer committees.
- Stay up to date on donor development best practices.
- Understand giving options, how they benefit the donor, and the legal/financial outcomes.
- Maintain accurate notes in donor database, generate reports, and ensure data integrity.
- Enter and track Foundation expenses and project budgets, providing reports as required.
- Maintain appropriate historical receipts and records.
- Support the creation, maintenance, and documentation of fund records, history, and gift agreements as directed.
- Administrative tasks may include answering phones, email correspondence, ordering office supplies, processing vendor payments, and more.
- Operational tasks may include minor website updates, email campaign creation, event support, Board of Director support, creation of forms (electronic, online, etc.), and more.
- Work directly with department staff, members of the community, vendors, administration, directors, managers, physicians and staff to further the organization's mission.
- Protect donor privacy and adhere to HIPAA laws and requirements.
- Arrange and oversee details related to assigned Covenant special events and meetings, ensuring Covenant is well-represented.
- Provide ongoing support of other Foundation initiatives as directed.

EDUCATION/EXPERIENCE
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- Minimum of two (2) years fund development, marketing/communications, and/or financial/investment planning
- Previous experience in donors or sales database software preferred.
KNOWLEDGE/SKILLS/ABILITIES
- Ability to work under minimal supervision and to make independent decisions.
- Ability to develop and lead teams and committees.
- Excellent interpersonal, written, and verbal communication skills.
- Expert relationship building and negotiating skills.
- Ability to work with a diverse group of individuals.
- Strong efficiency in Microsoft Office (Word, Excel, Outlook, Teams, et al).
- Ability to work with databases.
- Ability to exercise sound judgement with sensitive information.
- Ability to manage projects with diligence, attention to detail and within deadlines.
- Ability to manage multiple projects/tasks at one time.
WORKING CONDITIONS/PHYSICAL DEMANDS
- Punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- Constant handling, feeling, hearing, tasting, smelling and near vision.
- Frequent lifting up to 10 lbs.
- Frequent standing, walking, lifting, carrying, pushing, pulling, balancing, stooping, kneeling, crouching, squatting, twisting, reaching, talking, midrange vision, far vision, depth perception and field of vision.
- Occasional lifting to 50 lbs.
- Occasional sitting, climbing, crawling and color vision.

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