Job Description

Director Public Relations Location Hybrid remote in Newtown Square, PA :

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at

Responsibilities:

• Reputation Management : Responsible for reputation management for ACFC both internally and externally through all media channels (traditional, digital, and social), as well as working closely with relevant stakeholders on thought leadership.
• Improving & Implementing Processes : Lead media team to develop, implement, and execute strategic communication plans for ACFC.
• Building Relationships: Collaborate with all Public Affairs areas, as well as other key ACFC internal stakeholders, to provide strategic communications counsel and support on externally facing corporate initiatives, press releases, presentations, and other key events.
• Cross Functional Exposure: Works with the Vice President, Corporate Communications to provide communication counsel and support to Plan Presidents and the ACFC executive team, including but not limited to speaking notes, PowerPoint presentations, and executive messages.
• Management: Manage Media team and relationships with agency partners as appropriate.
• Talent Development: Coach and mentor team members at varying levels and career stages to maximize each individual's growth and potential.
• Communications Materials: Develop clear and concise messaging, including articles, op-eds, speeches, testimonies, news releases, information/fact sheets, talking points, issue/backgrounder briefs, key messages, etc. Develop issue/crisis communications plans.
• Serve as company spokesperson.

Education/ Experience:

• Bachelor's Degree in Communications, English, Journalism, or a related discipline.
• 10 or more years of progressive experience in corporate communications, media relations, public relations, or consulting. Healthcare / Managed Care knowledge and experience preferred.
• Media relations, issues/crisis management, and corporate communications experience are required. Healthcare experience preferred
• Ability to simplify concepts and tailor messages for specific audiences
• Excellent written and verbal communication skills including stellar grammar and creative approaches to external communications platforms
• Familiarity with news and social media monitoring tools and reporting processes
• Strong financial and business acumen and analytical skills
• Demonstrated technical, business, presentation, and entrepreneurial skills and a commitment to innovation.
• The ability to approach issues from the vantage point of the customer and to help guide a complex organization in responding to rapidly changing market demands.
• A multi-dimensional and anticipatory thinker with the capacity to communicate, plan, and act strategically; the ability to analyze complex situations and relationships and work with corporate and local leadership to respond in a thorough, consistent, and expeditious manner.
• Exceptional communication and writing skills, including the ability to speak well in public and/or work effectively through the media.
• Demonstrated experience in developing and implementing effective written communication vehicles for diverse stakeholders.
• Effective in a variety of formal presentation settings, including one-on-one, small, and large groups, with internal/external stakeholders, and in crisis situations; the self-confidence, credibility, and presence to relate to diverse external constituencies.
• Highly effective in developing collaborative relationships with internal stakeholders in order to define and accomplish a common goal.
• Writing samples may be requested.

NOTE: AmeriHealth Caritas utilizes a hybrid work environment with associates working from home two days a week, and in the office three days a week. The functions of this position will be performed onsite at our offices located at 3875 West Chester Pike, Newtown Square, 19073

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

Job Tags

Full time, Work at office, Local area, Remote work, Work from home, Flexible hours, 2 days per week, 3 days per week,

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