Job Description
Management of a Mortgage Branch is a must in order to be considered for this role.
We’re looking for a driven and resourceful Director of Mortgage Operations to lead business operations, optimize team performance, and execute the company vision. The ideal candidate will possess deep expertise in Mortgage Operations, demonstrated leadership skills, and a continuous improvement mindset focused on driving operational excellence and enhancing customer experience.
Compensation & Benefits
• Competitive base salary plus per-loan bonuses (for 5–10 loans monthly)
• Quarterly performance bonuses tied to metrics and branch success
• Comprehensive benefits package (health, 401(k) match)
Responsibilities:
• Oversee day-to-day operations of the mortgage branch, ensuring efficiency, accuracy, and compliance.
• Partner with the Branch Leaders to drive production goals and operational improvements.
• Maintain high-quality standards for loan files, disclosures, timelines, and customer experience.
• Maintain operational policies, workflows, and best practices.
Qualifications:
• 3 years in mortgage operations (processor, underwriter, closer, or ops leader).
• Proven track record of managing teams in a high-volume environment.
• Exceptional problem-solving skills and operational insight.
• Excellent communication, leadership, and organizational abilities.
About Company:
The Cowart Team Home Loans exists to create a better way to buy a home by listening, planning, solving, and winning together. Based in Richmond, VA, we’re a local, full-service mortgage team that believes in hands-on guidance, proactive planning, and genuine care for clients and partners.
We’re a team of Caring Rebels, creative experts who actually care, always going against the grain to do what’s right. We value curiosity, grit, gratitude, and teamwork, rowing with winners who love progress and excellence.
If you’re ready to lead with purpose and bring your operational expertise to a high-performing, people-first team, we’d love to hear from you!
Job Tags
Local area,
Similar Jobs
Catch
...Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision... ...Management experience, with at least 2 years as an Executive Chef in an upscale / fine dining establishment Strong knowledge...
Phillips 66
...Phillips 66 & YOU - Together we can fuel the future The Process Operator Intern, Billings Refinery applies subject matter knowledge learned in a process plant technology program to the workplace and develops technical and interpersonal skills in the workplace. It...
Hirschbach Motor Lines
...Lease- AWG St. Cloud This fleet's drivers primarily operate locations in Minnesota, South Dakota, North Dakota, Wisconsin, Michigan, and Iowa. Independent... ...$0.99 Fuel: Independent contractors in the lease purchase program pay only $0.99 per gallon for fuel regardless...
Amazon.com Services LLC
...DESCRIPTION We're seeking a strategic Supply Chain Manager who will transform how we source and maintain our critical aviation assets... ...role, you'll craft innovative procurement strategies that ensure Amazon Air's fleet remains robust, efficient, and cost-effective...
Domino's Corporate
...Maintain Food and Team Member safety Store Operations Qualifications QUALIFICATIONS Must be 18 years of age Valid driver's license with safe driving record meeting company standards Access to insured vehicle which can be used for delivery Prior...