We specialize in face-to-face fundraising , a proven approach that builds strong, long-term donor relationships while maximizing ROI for the organizations we represent. As we continue to grow, we’re looking for an enthusiastic and reliable Entry-Level Customer Service Representative to join our team right away .
About the Role
In this position, you’ll engage directly with community members at live events, outreach sites, and partner locations. Your goal is to create a positive donor experience by answering questions, sharing campaign information, and helping supporters get involved. No previous experience is required — we provide paid training , ongoing support, and a full benefits package .
Key Responsibilities
Interact with potential donors at events and outreach locations in a friendly, professional manner
Communicate program goals, partner missions, and campaign details clearly and confidently
Answer questions, address concerns, and guide supporters through the donation process
Represent our nonprofit partners with integrity and enthusiasm
Assist with daily event setups, breakdowns, and brief reporting
Deliver exceptional customer service to ensure donors feel informed and appreciated
What We’re Looking For
Outgoing, positive, and people-focused
Strong communication and customer service skills
Comfortable engaging with people face-to-face in fast-paced environments
Reliable, punctual, and coachable
Team-oriented with a strong work ethic
No previous experience required — perfect for recent grads or those seeking a new career path
What We Offer
Immediate hire opportunities
Paid training with hands-on coaching
Full benefits package
Competitive weekly compensation
Opportunities for fast advancement into leadership roles
Supportive, high-energy team culture
Optional travel opportunities
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