Customer Service Representative Supervisor
Classification: Non-Exempt Reports to: Bank Manager or Assistant Bank Manager
Summary/Objective
The Customer Service Representative Supervisor (CSR Supervisor) is considered a critical link between the bank and its customers and plays a vital role in the branch’s success. A CSR Supervisor is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast-paced, process-driven team environment. The CSR Supervisor helps create, develop, and support a dynamic CSR team that maintains strong customer relationships by providing quality services that help customers achieve their financial dreams.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibility
This position is responsible for the direct supervision of Customer Service Representatives.
Work Environment
This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.
Physical Demands
Position Type/Expected Hours of Work
This is a full-time position. Days and hours vary according to the branch location.
Travel
Minimal travel is expected for this position.
Required Education, Experience, and Skills
Preferred Education and Experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
...white-glove installation services. Position Summary The Claims Adjuster will manage all aspects of damage and loss claims for our... ...Manage claim communications with customers, retail partners, insurance carriers, and internal teams Track claims from initial report...
Senior Claims Adjuster We are seeking an experienced Senior Claims Adjuster to handle complex property and casualty insurance claims. In this key individual contributor role, you will take on complex claims while upholding quality, accuracy and timely processing standards...
HHA or CNA needed for Weekend Shifts Now conducting interviews from the comfort of home via video call. Do you have compassion for helping our seniors to remain at home by safeguarding their dignity and independence? Do you have a calling to care well for others...
...carbon cycle research seeks to study the integrated carbon cycle in the atmosphere, oceans, land, in observational datasets and in models and describe the implications for Earths climate, productivity, and natural resources. The research goal is to understand and quantify...
...Cornerstone Construction Group, LLC is seeking an experienced Drywall Laborer / Installer for Commercial Projects. This is hands-on field work requiring reliability, skill, and attention to detail. Applicants must be able to work independently and maintain production schedules...