Job Description

We are looking for motivated customer service employees to join our growing team in our new call center. We are seeking an applicant with flexibility to work a varied schedule that includes 7 days a week, with working hours ranging from 6 am to 9 pm.

Responsibilities will include, but are not limited to:

• Renting storage units and processing related documentation.
• Receiving and processing tenant payments in a timely manner.
• Investigating and resolving any tenant complaints or concerns promptly.
• Collaborating with Hub locations to review paperwork and conduct facility audits.
• Making collection calls to locations as necessary.
• Directing incoming mail and delivering it to the correct offices efficiently during working hours.
• Any other tasks assigned during the shift.

Qualifications:

• No previous experience is required.
• Ability to build rapport with tenants.
• Ability to multitask and prioritize.
• Basic computer knowledge would be very helpful.
• Driver's license and reliable transportation. 

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