Job Description

About the Organization

TechTown Ops+ is a full-service solution designed to alleviate the administrative burden for small businesses, entrepreneurs, and nonprofits by offering expert HR, payroll, benefits administration, and finance/accounting support. Tailored for businesses at various growth stages, Ops+ handles essential back-end operations so owners can focus on strategic growth and innovation rather than paperwork.

About the Opportunity

TechTown Ops+ is seeking a detail-oriented and client-focused Accountant to join our administrative support organization. This role is ideal for a professional who thrives in a service-oriented environment, balancing technical accounting expertise with strong interpersonal skills. The Accountant will support clients by managing financial records, preparing reports, ensuring compliance, and serving as a trusted advisor for financial processes.

The Impact You Will Make :

Client Support & Relationship Management

• Serve as the primary accounting contact for assigned clients, responding promptly to inquiries and providing clear, professional guidance
• Develop and maintain strong relationships with clients, understanding their financial needs and tailoring services accordingly
• Provide proactive communication to help clients stay informed about financial deadlines, compliance requirements, and best practices

Accounting & Financial Management

• Maintain accurate general ledger accounts and prepare monthly, quarterly, and annual financial statements
• Reconcile bank statements, accounts payable, and accounts receivable
• Process client invoices, payments, and expense reports with accuracy and timeliness
• Support budgeting, forecasting, and cash flow management for clients

Compliance & Reporting

• Ensure adherence to relevant accounting standards, tax regulations, and organizational policies
• Prepare financial reports for clients, boards, or other stakeholders
• Assist with audits, ensuring documentation is organized and accessible

Process Improvement

• Identify opportunities to streamline accounting processes and improve client experience
• Provide input on implementing accounting software and digital tools to enhance efficiency

Administrative

• Maintain digital and physical filing systems for clients and internal documents
• Support client onboarding by organizing documentation, contracts, and initial setup steps
• Prepare internal reports, presentations, and summaries using data from various departments
• Track and follow up on task deadlines and deliverables using project management tools
• Maintain CRM and internal tracking systems to ensure data accuracy
• Other duties as assigned

Requirements

What You Will Bring to the Table:

• Bachelor’s degree in Accounting 
• 5+ years of accounting experience, preferably in a professional services, nonprofit, or small-business setting
• Strong knowledge of accounting principles (GAAP), financial reporting, and compliance requirements
• Proficiency with accounting software (e.g., QuickBooks) and Microsoft Office Suite
• Excellent communication skills with the ability to explain financial concepts to non-financial stakeholders
• Experience with budgeting, forecasting, and cash flow analysis
• Strong organizational skills and attention to detail
• Ability to manage multiple client accounts simultaneously
• High degree of discretion and integrity in handling confidential information

Would be nice to have:

• QuickBooks Online Advanced Certification
• Experience with financial reporting for boards, funders, and audits
• Knowledge of ASO operational models and service delivery frameworks

Salary:

The budgeted salary range for this position starts at $70,000 and may be adjusted according to qualifications and experience.

The Perks:

TechTown offers generous health and dental plans as well as vision, life insurance, short-term disability, a 401(k) plan, and a team member assistance program. Full-time team members also receive:

• 100% TechTown paid Life, STD, and LTD benefits
• Wellness Inspired Workplace with a Wellness Program and onsite Wellness Room
• 5 Weeks of paid time off per year
• 23 paid holidays (including 2 weeks in December and 1 week in July)
• 10 Paid Mental Health Days per year
• $2500 Professional development stipend
• Retirement plan with employer matching up to 6%.
• Paid parental leave
• Creativity and innovation supported and encouraged by leadership
• Fulfillment and the knowledge of having made an impact in Detroit’s economic growth

Work Arrangements:

This position is primarily an in-person role. We believe in-person work fosters better collaboration, stronger team dynamics, and more effective learning opportunities, especially for cross-functional projects and informal knowledge sharing.

 

However, we also recognize the importance of flexibility. Therefore, this role allows for periodic remote work, subject to manager approval and departmental needs. The specific remote work schedule can be discussed during onboarding and revisited as needed to support organizational goals and individual work-life balance. 

Accessibility:

At TechTown Detroit, we are committed to fostering an inclusive, accessible environment where all team members, clients, and tenants feel valued, respected, and supported. We are dedicated to building a workforce that reflects the communities in which we live and serve and creating an environment where everyone has the opportunity to reach their potential.

 

If you are a candidate with a disability and need an accommodation to complete the application process, email our Human Resources department at hr@TechTownDetroit.org. Include your full name, the best way to reach you, and the accommodation needed to assist you with the application process.

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